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Conversational surveys

The conversational surveys are designed to run seamlessly as a chatbot, allowing for easy integration with popular distribution channels such as Slack, Discord, SMS, or WeChat. Through natural conversations, the surveys collect a wide range of data points, and are created with ease through an intuitive UI builder and pre-configured rules."

Relied on by

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Front-end Development / Back-end Development / Quality Assurance / Software Delivery / SLA Support

The Solution

Designing a robust software architecture as well as its successful implementation. The end product is comprised of an intuitive UI builder capable of creating conversational flows with ease.

Product Features

  • Frontend: TypeScript, React
  • Backend: Go, PostgreSQL, Redis
  • API contract: WebRPC
  • CI/CD: Github Actions
  • Infrastructure: Kubernetes (AWS EKS), Kibana, Grafana


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Alida means truth

Knowing the whole truth - even the parts that are hard to hear - can help companies make better decisions that drive long-term loyalty and growth.

With Alida’s simple-to-use Total Experience Management (TXM) Platform, leading brands like HBOMax, Adobe, Red Bull, and J.Crew have quickly turned their customer and employee truths into action to power incredible experiences, drive business value, and innovate with confidence.

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